Privacy Policy

This Privacy Policy describes how Pizza Ranch ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you" or "your") who visit our website at ranchpizz.click or interact with our services. We are committed to safeguarding your privacy and handling your personal data responsibly, in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act governing unfair or deceptive trade practices.

Please read this Privacy Policy carefully before using our website or submitting any personal information to us. By accessing or using ranchpizz.click, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

1. About Us

Pizza Ranch is a food service business operating in the United States. We provide food-related products, services, and information through our website. For all privacy-related matters, you may contact us using the following details:

2. Information We Collect

We collect various categories of personal and non-personal information when you interact with our website, place orders, sign up for newsletters, participate in promotions, or contact our customer support. Below is a detailed breakdown of the types of information we may collect.

2.1 Personal Identification Information

When you create an account, place a food order, make a reservation, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address (including city, state, and ZIP code)
• Date of birth (where required for age verification or promotional purposes)
• Username and password (for registered accounts)

2.2 Payment and Financial Information

When you make purchases through our website, we may collect:

• Credit or debit card information (processed securely through third-party payment processors)
• Billing address associated with your payment method
• Transaction history and order details

We do not store full payment card numbers on our servers. All payment data is handled by PCI-DSS-compliant third-party processors.

2.3 Usage and Behavioral Data

When you browse our website, we automatically collect certain information about your interactions, including:

• Pages visited and time spent on each page
• Clickstream data and navigation paths
• Search queries entered on the website
• Items added to cart or wishlist
• Frequency and duration of visits
• Referral URLs (the page or website that directed you to ours)

2.4 Device and Technical Information

We collect technical data from the device you use to access our website, such as:

• IP address
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Screen resolution
• Language preferences
• Time zone settings
• Unique device identifiers

2.5 Location Data

With your permission, we may collect precise or approximate geographic location data to help you find the nearest Pizza Ranch location, process delivery orders, or provide location-based promotions. You may disable location sharing at any time through your browser or device settings.

2.6 Communications and User-Generated Content

We collect information you provide when you:

• Contact our customer support team via email or contact forms
• Submit reviews, ratings, or feedback about our food and services
• Participate in surveys, contests, or promotional campaigns
• Subscribe to our email newsletter or SMS marketing list
• Engage with us on linked social media platforms

2.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience and analyze website performance. Please refer to Section 8 of this policy for detailed information on our use of cookies.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. These purposes include but are not limited to:

3.1 Providing and Managing Services

• Processing your food orders, deliveries, and payments
• Creating and managing your account on our website
• Confirming transactions and sending order confirmations
• Responding to customer support inquiries and resolving disputes
• Facilitating reservations or catering requests

3.2 Improving Our Website and Services

• Analyzing usage patterns and behavioral data to optimize website performance
• Conducting internal research to improve our menu offerings, user interface, and customer experience
• Troubleshooting technical issues and monitoring system integrity
• Conducting A/B testing and usability studies

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers about Pizza Ranch products and services (only with your consent or where permitted by law)
• Delivering personalized advertisements based on your preferences and browsing behavior
• Notifying you about new menu items, seasonal promotions, loyalty programs, or contests
• Sending SMS or push notifications where you have opted in

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal processes
• Detecting, preventing, and investigating fraudulent activity, abuse, or security threats
• Enforcing our Terms of Service and other applicable policies
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the public

3.5 Loyalty Programs and Personalization

• Administering rewards programs, points systems, or member benefits
• Personalizing your experience on our website, including remembering your preferences and order history
• Tailoring content and recommendations to your interests

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party vendors and service providers who assist us in operating our website and delivering our services. These may include:

• Payment processors (e.g., for secure credit/debit card transactions)
• Delivery and logistics partners
• Email and SMS marketing platforms
• Website analytics providers (e.g., Google Analytics)
• Cloud hosting and data storage providers
• Customer relationship management (CRM) software providers
• Fraud prevention and identity verification services

These third parties are contractually obligated to use your information only as directed by Pizza Ranch and in accordance with applicable privacy laws. They are not permitted to use your data for their own independent purposes.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, court order, or government authority, or where we believe disclosure is necessary to:

• Comply with a legal obligation under federal or state law
• Respond to lawful requests from public authorities, including law enforcement agencies
• Protect the legal rights or safety of Pizza Ranch, our employees, or customers
• Prevent or investigate possible fraud or other illegal activity

4.3 Business Transfers

In the event that Pizza Ranch undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

4.4 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized data with third parties for research, marketing, analytics, or other business purposes. This data cannot reasonably be used to identify any individual.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your browser and our website is protected using industry-standard SSL/TLS encryption.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions. All staff are required to maintain confidentiality.
• Secure Payment Processing: Payment information is processed through PCI-DSS-compliant third-party gateways. We do not store full credit card numbers on our systems.
• Firewalls and Intrusion Detection: We use firewalls, intrusion detection systems, and regular vulnerability assessments to protect our servers.
• Data Minimization: We only collect the personal information necessary for the purposes described in this policy.
• Regular Security Audits: We conduct periodic security reviews and update our practices to address emerging threats.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide your information at your own risk. In the event of a data breach that affects your rights and freedoms, we will notify affected users as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. We respect and honor these rights as required by applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA, as amended by the CPRA:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, as well as the purposes for which it is used and the categories of third parties with whom it is shared.
• Right to Delete: You may request the deletion of personal information we have collected from you, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information in the traditional sense, you have the right to opt out of the "sharing" of personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to that which is necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.

To submit a rights request as a California resident, please contact us at [email protected]. We will respond to verifiable consumer requests within 45 days as required by law.

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we provide the following rights to all users:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate personal information.
• Right to Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of the above rights, please submit your request by emailing us at [email protected]. Please include the following information in your request:

• Your full name and email address associated with your account
• A description of the right you wish to exercise
• Any additional information that may help us verify your identity

We may need to verify your identity before fulfilling your request to protect the security of your data. We will respond to your request within 45 days of receipt. If we require additional time, we will inform you in writing.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

When your data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.

8. Cookie Policy Overview

Our website uses cookies and similar tracking technologies to enhance your user experience, remember your preferences, analyze traffic patterns, and deliver relevant advertisements. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device on subsequent visits and remember certain information about your preferences or actions.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the functioning of the website, such as maintaining your shopping cart or login session.
• Performance and Analytics Cookies: Used to collect information about how visitors use our website, helping us improve performance and usability (e.g., Google Analytics).
• Functionality Cookies: Remember your preferences, such as language settings or saved addresses.
• Targeting and Advertising Cookies: Used to deliver personalized ads based on your browsing behavior, both on our site and on third-party platforms.

8.3 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies; however, doing so may affect the functionality of our website. For detailed information about the specific cookies we use and how to manage your preferences, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18 years of age. If you are under 18, please do not use our website or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take prompt steps to delete that information from our systems. If you believe that we may have collected information from a child under 18, please contact us immediately at [email protected].

Parents and guardians who become aware that their child has provided us with personal information without their consent should contact us using the details provided in this policy, and we will take appropriate action.

10. International Data Transfers

Pizza Ranch is a United States-based business, and your personal information is primarily collected, processed, and stored within the United States. However, in some cases, we may use service providers or technology platforms that operate in other countries.

If your personal information is transferred to, stored in, or processed in a country other than the United States, we will take appropriate steps to ensure that your data is protected in accordance with this Privacy Policy and applicable U.S. law. This may include entering into data processing agreements with our service providers that include standard contractual clauses or other appropriate safeguards.

By using our website, you acknowledge and consent to the potential transfer of your personal information to countries outside your own, which may have different data protection laws than your home country.

11. Third-Party Links and Integrations

Our website may contain links to third-party websites, social media platforms, or external services that are not operated by Pizza Ranch. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites or services you visit. Common third-party integrations on our site may include:

• Social media sharing buttons (e.g., Facebook, Instagram, Twitter/X)
• Google Maps for location features
• Third-party food delivery platforms
• Review and rating platforms

When you interact with these integrations, those third parties may collect data about you independently, subject to their own privacy policies.

12. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no universal standard for how websites should respond to DNT signals, and our website does not respond to DNT browser signals in a standardized way.

However, you can manage your cookie preferences directly through our cookie consent tool or your browser settings. California residents also have the right to opt out of the sharing of personal information for cross-context behavioral advertising purposes under the CPRA.

13. FTC Act Compliance

Pizza Ranch is committed to complying with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce. We represent that:

• We will not make false or misleading statements about our privacy practices.
• We will honor the commitments and representations made in this Privacy Policy.
• We will promptly address any material changes to our data practices by updating this policy and notifying users where appropriate.
• We maintain reasonable security measures to protect consumer data as required by FTC guidance.

14. How to File a Privacy Complaint

If you have concerns about how Pizza Ranch handles your personal information, we encourage you to contact us first so that we can attempt to resolve the matter directly.

You may submit a privacy complaint by emailing us at: [email protected]

We will acknowledge receipt of your complaint within 10 business days and aim to resolve it within 30 business days. If you are not satisfied with our response, you have the right to escalate your complaint to the appropriate regulatory authority.

14.1 Filing a Complaint with a U.S. Regulatory Authority

If you believe your privacy rights have been violated, you may file a complaint with the following authorities:

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website homepage
• Send an email notification to registered users where appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

We are committed to resolving privacy inquiries in a timely, transparent, and professional manner. Our privacy team will acknowledge your message within 5 business days and work diligently to address your concern fully and fairly.

This Privacy Policy was last reviewed and updated on March 18, 2026, and is effective as of that date.