Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at ranchpizz.click (the "Website") or any services offered by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you ("User," "Customer," or "you") agree to be legally bound by these Terms. If you do not agree with any portion of these Terms, you must immediately discontinue use of the Website and our services.

1. Acceptance of Terms

By accessing, browsing, or using the Website at ranchpizz.click, submitting an order, creating an account, or otherwise interacting with Pizza Ranch in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you and Pizza Ranch. If you are using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the term "you" shall refer to that entity.

You must be at least thirteen (13) years of age to use our Website. If you are under eighteen (18) years of age, you may only use the Website under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms. We do not knowingly collect personal information from children under the age of thirteen (13) without verifiable parental consent.

We reserve the right to modify, update, or replace these Terms at any time. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for any updates.

2. Description of Services

Pizza Ranch operates as a food service business providing customers with high-quality pizza, food products, and related dining experiences through its physical location(s) and online platform located at ranchpizz.click. The services offered by Pizza Ranch include, but are not limited to, the following:

• Online Ordering: Customers may place orders for pizza, food items, beverages, and related products through the Website for pickup or delivery, subject to availability and geographic limitations.
• Menu Browsing: Users may view our current menu offerings, including descriptions, ingredients, nutritional information (where provided), and pricing.
• Promotions and Special Offers: From time to time, Pizza Ranch may offer discounts, promotional deals, coupons, or loyalty rewards accessible through the Website.
• Customer Account Services: Users may register for a customer account to manage orders, save preferences, track order history, and access exclusive member benefits.
• Catering and Group Orders: Pizza Ranch may offer catering or large-group ordering services subject to separate terms and advance notice requirements.
• Customer Support: We provide customer service and support for inquiries, complaints, and feedback related to orders and services.

Pizza Ranch reserves the right, at its sole discretion, to modify, suspend, discontinue, or restrict any aspect of its services at any time, with or without prior notice to users. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

The availability of menu items, pricing, and delivery options may vary by location and are subject to change without notice. All orders are subject to acceptance by Pizza Ranch, and we reserve the right to refuse or cancel any order at our discretion.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or interacting with our Website.
• Maintain the confidentiality of your account credentials, including your username and password, and notify us immediately of any unauthorized access or breach.
• Use the Website and services only for lawful purposes and in accordance with these Terms.
• Ensure that all orders placed are genuine and intended for actual consumption or use.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our services.
• Promptly pay all charges associated with your orders at the prices in effect at the time of purchase.
• Treat Pizza Ranch staff and representatives with respect and professionalism in all communications.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities in connection with the Website or services:

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and referral to appropriate law enforcement authorities. Pizza Ranch reserves the right to seek all available legal remedies against violators.

4. Intellectual Property Rights

All content published and made available on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video content, digital downloads, data compilations, software, and the overall look and feel of the Website, is the exclusive property of Pizza Ranch or its licensors and is protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable federal and state laws.

The Pizza Ranch name, logo, and all related marks, trade names, service marks, and trade dress are proprietary trademarks of Pizza Ranch. Nothing in these Terms shall be construed as granting you any license or right to use any trademark, service mark, or trade name of Pizza Ranch without prior express written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with placing orders and utilizing our services. This license does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content for commercial purposes;
• Modify, adapt, translate, reverse-engineer, decompile, or disassemble any portion of the Website;
• Remove any copyright, trademark, or other proprietary notices from the Website or its content;
• Frame or mirror any portion of the Website on any other website or platform without our prior written consent.

Any unauthorized use of the Website or its content may violate copyright, trademark, privacy, and other applicable laws and could result in criminal or civil penalties. Pizza Ranch actively enforces its intellectual property rights to the fullest extent permitted by law.

5. Payment Terms

By placing an order through the Website, you agree to pay all applicable charges for items ordered, including the listed menu prices, applicable taxes, delivery fees, and any other charges disclosed at the time of checkout. All prices are displayed in United States Dollars (USD).

5.1 Payment Methods

Pizza Ranch accepts various payment methods as displayed on the Website at the time of checkout, which may include major credit cards, debit cards, and other electronic payment methods. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Pizza Ranch (or its payment processors) to charge the full order amount to your selected payment method.

5.2 Pricing and Taxes

All prices listed on the Website are subject to change without prior notice. Applicable sales tax will be calculated based on the applicable federal, state, and local tax rates in effect at the time of your order. You are responsible for all taxes associated with your purchase to the extent required by applicable law.

5.3 Refunds and Cancellations

Orders, once confirmed and in preparation, may not be eligible for cancellation or refund. If you believe there is an error with your order — such as receiving incorrect items or experiencing a quality issue — please contact us immediately at [email protected]. Refund eligibility will be assessed on a case-by-case basis at the sole discretion of Pizza Ranch. We reserve the right to issue refunds in the form of account credits, replacement orders, or original payment method reversals depending on the circumstances.

5.4 Fraudulent Transactions

Pizza Ranch reserves the right to cancel any order suspected of involving fraudulent payment activity and to cooperate with law enforcement authorities in investigating such incidents. We are not responsible for any losses resulting from unauthorized use of your payment credentials.

6. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, SERVICES, INFORMATION, AND MATERIALS PROVIDED THEREIN ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
• WARRANTIES OF NON-INFRINGEMENT OF THIRD-PARTY RIGHTS;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, INCLUDING MENU INFORMATION, NUTRITIONAL DATA, PRICING, OR AVAILABILITY.

Pizza Ranch makes no warranty that the food products will meet your specific dietary requirements, health goals, or personal preferences beyond what is expressly described on the Website. Customers with food allergies or dietary restrictions should contact us directly at [email protected] before placing an order, as cross-contamination may occur in food preparation environments.

Some states do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, our warranties are limited to the minimum scope permitted under applicable law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Damages arising from your inability to access or use the Website or services;
• Damages resulting from unauthorized access to or alteration of your data or transmissions;
• Damages arising from statements or conduct of any third party on or through the Website;
• Damages arising from food allergic reactions not disclosed to Pizza Ranch prior to ordering;
• Any other damages arising out of or in connection with these Terms or your use of the Website and services.

IN ANY CASE, PIZZA RANCH'S AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

The limitations and exclusions of liability in this section apply regardless of the legal theory on which the claim is based, including negligence, contract, tort, strict liability, or otherwise, even if Pizza Ranch has been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or services;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any content or information you submit, post, or transmit through the Website;
• Your fraudulent or intentionally harmful conduct;
• Any dispute between you and a third party arising from your use of our services.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with Pizza Ranch's defense of such claim. You may not settle any indemnifiable claim without the prior written consent of Pizza Ranch.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Pizza Ranch's principal place of business is located, without regard to conflict of law principles that would require application of the laws of another jurisdiction.

To the extent permitted by law, any legal action or proceeding arising under or related to these Terms that is not subject to the arbitration provision below shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

Pizza Ranch's operations and this Website are subject to applicable federal laws of the United States, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts and practices;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The Electronic Communications Privacy Act;
• The Americans with Disabilities Act, as applicable to online services;
• Applicable state consumer protection statutes.

If you are a resident of California, you may also have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which are addressed in our Privacy Policy. California residents have additional rights under California Civil Code § 1789.3, including the right to contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pizza Ranch at [email protected] and attempt to resolve the dispute informally. Pizza Ranch will make reasonable efforts to address your concern within thirty (30) calendar days of receiving your written notice describing the nature and basis of the dispute and the relief sought.

10.2 Binding Arbitration

If the dispute cannot be resolved informally within thirty (30) days, you and Pizza Ranch agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our services (excluding claims for injunctive or equitable relief and claims related to intellectual property infringement) shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect.

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have the authority to award any remedy available at law or in equity, subject to the limitations set forth in these Terms.

Each party shall bear its own costs and attorneys' fees in connection with arbitration, except that the arbitrator may award attorneys' fees to the prevailing party if permitted by applicable law and if the claim is determined to have been frivolous or brought in bad faith.

10.3 Class Action Waiver

10.4 Opt-Out Right

You have the right to opt out of the arbitration agreement by sending written notice of your decision to opt out to [email protected] within thirty (30) days of first accepting these Terms. If you opt out, you and Pizza Ranch will resolve disputes exclusively in courts of competent jurisdiction as described in Section 9.

11. Term and Termination

These Terms of Service are effective from the date you first access the Website or use our services and shall remain in full force and effect until terminated in accordance with this section.

11.1 Termination by Pizza Ranch

Pizza Ranch reserves the right, in its sole and absolute discretion, to suspend, restrict, or terminate your access to the Website and services at any time, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent, abusive, or illegal activity;
• Non-payment of amounts owed;
• Requests from law enforcement or other governmental agencies;
• Discontinuation or material modification of the Website or services;
• Technical or security issues or problems.

11.2 Termination by User

You may terminate your use of the Website and services at any time by ceasing to access the Website. If you have registered for an account, you may request deletion of your account by contacting us at [email protected]. Please note that termination of your account does not affect any pending orders or outstanding payment obligations.

11.3 Effect of Termination

Upon termination of these Terms for any reason, your right to access and use the Website and services shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

12. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, applications, or services that are not owned or controlled by Pizza Ranch. These links are provided for your convenience and informational purposes only. Pizza Ranch has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services.

Your interactions with third-party websites and services are governed solely by the terms and policies of those third parties. We encourage you to review the terms and privacy policies of any third-party sites you visit. Pizza Ranch does not endorse, guarantee, or assume responsibility for any products, services, or information offered or made available through third-party websites.

13. Food Allergen Notice

14. Changes to Terms

Pizza Ranch reserves the right to modify, update, revise, or replace these Terms of Service at any time at its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as a banner notification on the Website or an email to registered account holders.

Your continued use of the Website or services after the revised Terms have been posted constitutes your binding acceptance of the updated Terms. If you do not agree to the modified Terms, you must immediately cease using the Website and services and, if applicable, request closure of your account.

We encourage you to review these Terms periodically to stay informed of any changes. The most current version of the Terms will always be available at ranchpizz.click.

15. Electronic Communications

By using the Website and services, you consent to receive electronic communications from Pizza Ranch, including but not limited to order confirmations, promotional offers, account notifications, and updates to these Terms or our Privacy Policy. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

If you have created an account and provided an email address, you may receive marketing and promotional emails from Pizza Ranch. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that opting out of marketing emails does not prevent you from receiving transactional or service-related communications.

16. Severability

If any provision, clause, or portion of these Terms of Service is found to be invalid, illegal, void, or unenforceable by a court of competent jurisdiction or arbitrator under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect.

The parties agree that in the event any provision is found to be unenforceable, such provision shall be construed as narrowly as possible to give maximum permissible effect to the intent of the parties as expressed in these Terms.

17. Waiver

No failure or delay by Pizza Ranch in exercising any right, remedy, or privilege under these Terms shall operate as a waiver of that right, remedy, or privilege. No single or partial exercise of any right or remedy shall preclude any other or further exercise thereof or the exercise of any other right or remedy. A waiver by Pizza Ranch of any provision of these Terms in one instance shall not be deemed a waiver of that provision in any other instance or a waiver of any other provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and services, and supersede all prior and contemporaneous agreements, understandings, representations, and warranties, whether written or oral, regarding the subject matter hereof.

No modification of these Terms shall be effective unless made in writing and signed by an authorized representative of Pizza Ranch, except as otherwise provided herein with respect to changes to these Terms posted on the Website.

19. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond Pizza Ranch's reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, government orders or regulations, labor disputes, supply chain disruptions, civil unrest, terrorism, cyberattacks, or failures of third-party service providers. In such circumstances, Pizza Ranch will make commercially reasonable efforts to resume normal operations as soon as practicable.

20. Contact Information

If you have any questions, concerns, complaints, or feedback regarding these Terms of Service, or if you wish to exercise any rights afforded to you under applicable law, please contact Pizza Ranch through any of the following means:

We are committed to responding to all inquiries in a timely and professional manner. For urgent matters related to active orders or food safety concerns, please contact us via email at [email protected] and clearly mark your communication as urgent.

For complaints related to consumer protection matters, you may also contact the Federal Trade Commission (FTC) at www.ftc.gov or call 1-877-FTC-HELP (1-877-382-4357). California residents may additionally contact the California Department of Consumer Affairs at www.dca.ca.gov.